Can Insurance Tell You Where to Repair Your Car After an Accident?
After a car accident, many drivers assume their insurance company decides where the vehicle is repaired. Between claim calls and repair recommendations, it can feel like there’s no choice in the process.
If you need collision repair, insurance cannot require you to use a specific body shop. The choice of repair facility is always yours.
For drivers in Keller, Haslet, the Alliance area, and surrounding communities, knowing this upfront can prevent unnecessary stress and rushed decisions.
Why Insurance Companies Recommend Certain Body Shops
Insurance providers often suggest specific collision repair shops. These recommendations are usually part of a preferred or direct repair program designed to streamline claims.
While this can speed things up, it doesn’t mean those shops are your only option — or the best option for your vehicle.
What matters most is not who recommends the shop, but how the repair is performed.
Your Right to Choose a Collision Repair Shop
You have the legal right to choose where your car is repaired, even if your insurance company suggests a different shop.
A professional collision repair shop will:
Work directly with your insurance adjuster
Document all necessary repairs
Follow proper repair procedures
Explain the process clearly
Choosing your own shop does not slow down the claim when the repair facility knows how to work with insurance properly.
Why Proper Collision Repair Matters
Modern vehicles rely on structural components and safety systems that go far beyond paint and panels. Repairs that are rushed or incomplete may not cause immediate issues, but they can affect safety, performance, and long-term value.
That’s why many drivers prefer working with a local collision repair shop that focuses on correct repairs and clear communication, rather than speed alone.
Making an Informed Decision After an Accident
You don’t need to be an expert to make the right choice. Asking questions, understanding your rights, and working with a shop that takes the time to explain repairs can make a stressful situation much easier.
A good collision repair experience should feel clear, not confusing.
HOW CAN WE HELP?
If you’ve been in an accident and have questions about insurance repairs, getting clear information early can help you understand your options and avoid unnecessary delays. Feel free to contact us and we will be happy to guide you through this process.
Location: 13055 Harmon Road Unit #1109, Fort Worth, TX 76177
Call: (682) 250-3045
Email: office@excellenceautodfw.com
